Return and Refund Policies
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be unused, unworn, and in the same condition as received and have all original tags and packaging attached. You'll also need the receipt or proof of purchase. Certain items are non-returnable, including items marked as final sale and undergarments, swimwear, and accessories for hygiene reasons as well as customized or personalized items.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 30 business days. Refunds will be credited to the original payment method. Shipping charges are non-refundable unless the return is due to an error on our part.
Exchanges
If you need to exchange an item for a different size or color, please contact us at snippyonline@email.com or +1 437 663-0566 . Exchanges are subject to stock availability.
Return Process
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Contact our customer service team at snippyonline@email.com to initiate a return.
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Pack the item securely and include the receipt or proof of purchase.
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Ship the item to [Return Address]. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with your order details and photos of the issue. We will arrange for a replacement or refund at no additional cost.
Late or Missing Refunds
If you haven’t received a refund yet. Check your bank account again. Contact your credit card company, as processing times may vary. If you’ve done all of this and still haven’t received your refund, please contact us at snippyonline@email.com or +1 437 663-0566 .
For any questions regarding our return and refund policy, please reach out to our support team at snippyonline@email.com or +1 437 663-0566 .
Snippy reserves the right to update this policy at any time without prior notice.